Sometimes you need to get your phone back to its factory settings. This would typically happen when you are selling your smartphone, you want to give your system a performance boost or you just want to have a completely clean device. The instructions below explain two different ways for you to hard reset a Windows PhoneSM smartphone. Keep in mind that a hard reset will remove all data from the device.
Hard Reset Instructions:
First method:
- Go to “Start Screen > Applications list > Settings”.
- Scroll to the bottom and choose “About”.
- Press “Reset your phone” and then tap on “Yes”.
Second method:
- Press and hold the “Camera + Volume Down + Power” buttons simultaneously.
- Release the “Power” button when the phone vibrates, but continue to hold down the “Camera” and “Volume Down” buttons.
- Release the “Camera” and “Volume Down” button when the “Format prompt” is displayed on screen.
- Press the “Windows” button twice to confirm.
