One way on how to protect your smartphone or tablet running the Android operating system from the thieves and nosy people is the security gesture or PIN. If you are using the device every day, you definitely remember the unlock code. But how to proceed when your phone or tablet is lying unused for a long time and you've forgotten the unlock code? Apart from the unlocking screen, the code or PIN is still required even if you need to restore the system to factory settings. In this article we will describe how to get out of this unpleasant situation and regain control of the device. The device must be connected to the Internet. If so, proceed to the next point.
- Repeatedly enter the wrong unlock code (for some devices it has to be done 20 times).
- After several unsuccessful attempts, a new option or button called “Forgotten code / PIN / gesture” will be displayed. Click on it.
- Enter your Google Account user name and password.
- And you have the problem solved! You can then select a new way how to unlock the device.
