Email Help

Here's how to export (or find additional information on exporting) the address book from other webmail services and email clients into Inbox.com Contacts list.

• Yahoo!: To import your Yahoo! Mail address book, save your file as a Yahoo! CSV. Instructions are available in the Yahoo! Address Book help section.

• Hotmail: Here's one way to export your contacts from Hotmail to Inbox:

Using Internet Explorer:

1. Sign in to your Hotmail account.
2. Click the ‘Contacts’ tab.
3. Click "Print view."
4. Align the cursor with the first letter of the "Name" column.
5. Highlight your contacts by holding down the cursor and dragging it down the list.
6. Hold down the "Control + C" keys to copy the list.
7. Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values).
8. Select cell A1 in Excel (the top square on the left side).
9. Hold down the "Control + V" keys to paste (don't use "Paste Special").
10. Choose "Save as" from the "File" menu, and select the type "CSV (Comma delimited)." Make a note of where you saved the file.

Using Mozilla or Firefox:

1. Sign in to your Hotmail account.
2. Click the "Contacts" tab.
3. Click "Print view."
4. Align the cursor with the first letter of the "Name" column.
5. Highlight your contacts by holding down the cursor and dragging it down the list.
6. Hold down the 'Control + c' keys to copy the list.
7. Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values).
8. Select cell A1 in Excel (the top square on the left side).
9. Right click in cell A1 and select "Paste Special."
10. Select "Text", and click "OK".
11. Choose "Save as" from the "File" menu, and select the type "CSV (Comma delimited)." Make a note of where you saved the file.

• Microsoft Outlook and Outlook Express:

Here are some general directions to follow, though instructions may vary by version. For more detailed instructions, open "Help" in Outlook or Outlook Express and type "export" in the search box. Look for topics that include "export wizard", "export information", "exporting contacts" or "exporting address book contacts" in the title.
From Outlook:

1. Select File > Import/Export > Export from the main menu
2. Choose Comma Separated Values (Windows) > Select "Contacts" > Save exported file

From Outlook Express:

1. Select File > Export > Address Book from the main menu.
2. Select Text File (Comma Separated Values).
3. Click Export.

• AOL: AOL doesn’t have the functionality to export your address book, so you’ll have to create a custom CSV file if you use this service.

• Others: Refer to your service or client help section for information on how to export your address book. If you have trouble uploading a file into Inbox.com,
  you may need to open the file in Excel, alter the columns and/or headers, and then save the file as .csv.

How do I import contacts?

How do I create or edit CSV Files?

I have problems with contact import/adding.