Inbox.com Support

How does the Challenge/Response Spam Protection work?

Challenge/Response Spam Protection helps you to reduce the amount of spam received into your I_n_b_o_x folder.

If you decide to use Challenge/Response Spam Protection, then anyone not included in your contact list or White List who will send you an email will receive an email containing a confirmation link.

After he/she clicks on the confirmation link, he/she will be asked to retype a validation code.

Until the sender of an email confirms his/her email by retyping the validation code, the email will be stored in the "Unverified" folder in your mailbox.

Here you can approve or block the senders by selecting the email(s) and clicking on the "Approve senders" or "Block senders" button.

Why are some emails moved to 'Unverified' folder?

How can I set my Challenge/Response Spam Protection?

How can I reduce the amount of spam coming to my mailbox?

How can I change my spam filter settings?

What should I do if a message is improperly marked as spam?

What should I do if I receive spam in my I_n_b_o_x folder?

• Help
• Inbox.com News
• Email
• Search Tips
• Support
• F.A.Q.
• Inbox.com Tips

Support Guide